Clear, official instructions for completing an iTrustCapital login, protecting your account, and contacting support if you cannot access your account.
The iTrustCapital login provides secure access to your retirement and cryptocurrency account dashboard. Users sign in with the email address associated with their account and their account password. For enhanced security, iTrustCapital supports two-factor authentication (2FA) to verify sign-in attempts.
If you are a new user, confirm your email using the verification message sent at account creation before attempting your first iTrustCapital login.
Protect your iTrustCapital login by using a strong and unique password, enabling two-factor authentication (2FA), and avoiding reuse of credentials from other sites. Treat any account recovery emails or one-time codes as sensitive — do not share them with anyone.
If you change devices or browsers, you may be prompted for 2FA again; follow the on-screen instructions to authenticate each new sign-in securely.
If you cannot sign in, first verify the email you are entering is the one registered with iTrustCapital. Use the "Forgot password?" flow to request a password reset link sent to your registered email. Follow the password reset link to set a new password and then attempt the iTrustCapital login again.
If your two-factor authentication is not functioning (for example, if you lost access to the authenticator app), you may need to temporarily disable and re-enable 2FA or contact tech support for account verification and recovery assistance.
Click the "Forgot password?" link on the login page and enter the email address tied to your account. A secure password reset link will be sent to that email; use it to set a new password and then complete the iTrustCapital login with the new credentials.
If self-service options do not resolve the issue, contact iTrustCapital support via the support request form in their Help Center or by the published phone lines for account help. When requesting tech support for login issues, provide the email associated with the account, a clear description of the problem, and screenshots where appropriate to expedite verification and resolution.